Last Updated: February 26, 2026
Welcome to Mahami. These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "Client" or "User") and Novel Cloud Systems Ltd. (the "Company," "we," "us," or "our"). These Terms govern your access to and use of the Mahami platform, including its employee attendance tracking, task management, and workflow automation services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
The Mahami platform, including all related mobile and web applications, is a proprietary product developed, owned, and operated by Novel Cloud Systems Ltd. All references to "the Service Provider" or "the Company" within these Terms refer specifically to Novel Cloud Systems Ltd.
Mahami provides a digital environment designed to optimize business operations through:
Attendance Management: Digital clock-in/out functionality using Geofencing (GPS), biometric verification, or manual logging.
Task Management: Tools for creating, assigning, tracking, and reporting on professional tasks.
Workflow Management: Automation of internal business processes and multi-level approval cycles.
This section defines the ownership of the technology and brand:
Ownership of the Platform: The Platform, including but not limited to its source code, object code, software architecture, algorithms, user interface (UI) designs, graphics, text, and "look and feel," is the sole and exclusive property of Novel Cloud Systems Ltd. It is protected by international copyright, trademark, patent, and trade secret laws.
Trademarks: "Mahami," the Mahami logo, "Novel Cloud Systems," and all related names, logos, product and service names, designs, and slogans are trademarks of Novel Cloud Systems Ltd. You must not use such marks without prior written permission.
Limited License: Subject to your compliance with these Terms and payment of applicable fees, Novel Cloud Systems Ltd. grants the Client a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for internal business purposes during the subscription term.
Restrictions: You shall not, and shall not permit any third party to:
Copy, modify, or create derivative works of the Platform.
Reverse engineer, decompile, or attempt to extract the source code of the software.
Sublicense, sell, or rent access to Mahami to any third party.
Remove or alter any copyright or proprietary notices belonging to Novel Cloud Systems Ltd.
Ownership of Data: The Client retains all rights and ownership to the data uploaded to the system (e.g., employee names, task descriptions, and internal records).
License to Host: By using the Services, you grant Novel Cloud Systems Ltd. a worldwide, royalty-free license to host, store, and process your data solely for the purpose of providing the Services to you.
Data Controller: The Client acts as the Data Controller. It is the Client’s sole responsibility to ensure they have obtained explicit consent from their employees to track location or collect data in accordance with local labor and privacy laws.
Data Processor: Novel Cloud Systems Ltd. acts as the Data Processor and implements industry-standard technical measures to secure your data.
Fees: Services are provided on a subscription basis. All fees are billed in advance by Novel Cloud Systems Ltd.
Non-Refundable: All payment obligations are non-cancelable and fees paid are non-refundable unless otherwise agreed in writing.
Suspension: We reserve the right to suspend access to the Services if any fees are past due.
To the maximum extent permitted by law, Novel Cloud Systems Ltd. shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities resulting from the use or inability to use the system. The platform is provided on an "As Is" and "As Available" basis.
Termination by Company: Novel Cloud Systems Ltd. may terminate or suspend your access immediately if you breach these Terms or fail to pay subscription fees.
Data Retrieval: Upon termination, the Client may request an export of their data within 30 days, after which the data may be permanently deleted from our servers.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom or Kingdom of Saudi Arabia without regard to its conflict of law provisions.